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| dc.description.abstract | Efficiency in the government operations has been a
demand of institutional performance assessment. Administration
activities in the document preparation at public service
employment office provide opportunity to optimize the use of
paper. To encourage the use of information technology in
Ministry of Manpower and Transmigration hence information
systems and work processes are arranged with modern
management with networked organizations to shorten decisionmaking
lines and expand the control range, then were arranged
strategy in the information system development at Ministry of
Manpower and Transmigration as integral part to carry out egovernment
and provide public service employment systems
which reliable, trustworthy and can be accessed easily and
cheaply.
This research aims to decide the most appropriate
information system model which was used to automate
administrative work process, as well as improve the quality and
efficiency in public services. Web based system was proposed to
automate office activities. The system was developed as a web
based system in order to its interoperability and simple
distribution. Knowledge base was built using MySQL database
and modelled using UML (Unified Modeling Language). The
system divided into several subsystems which each subsystem is
modeled with use case diagrams, activity diagrams, and state
chart diagrams.The study produced an automation model which
was a web-based. Automation models illustrated three main
activities of training process, certification, and placement.
Testing of models conducted with functional testing to present
function and appearance of the system to get feedback how users
understand the system and triangulation for data validation.
Our finding highlight the importance office automation in
public service employment will increase productivity and
improve working quality with natural changes in information
process organization. Capability automation applications in
making decisions, managing and recalling information as how
humans manage information will improve reports quality and
productivity. Implementation of automation will increase from
2.81 sigma level becomes 4.525, which means the control and use
of technology has increased. Finally, stakeholders recommended
to implement a real-scale applications to automate training
process in public service employment. | en_US |
