Browsing Seminar Nasional dan The 4th Call For Syariah Paper (SANCALL) 2017 by Subject "Quality of service"
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Pengaruh Kualitas Pelayanan dan Kinerja Karyawan terhadap Kepuasan Pelanggan (Studi pada Universitas Muhammadiyah Surakarta)
(Muhammadiyah University Press, 2017-07-22)Service Quality that becomes benchmark in this research is conducted by Muhammadiyah University of Surakarta in fulfilling customer requirement that is student in terms of service of administration and facility. While the ...