Browsing The National Conference on Management and Business (NCMAB) 2018 by Author "Kustiyah, Eny"
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Analisis Kualitas Pelayanan terhadap Kepuasan Pengguna Data pada Perpustakaan Badan Pusat Statistik Kota Surakarta
Sudibyo, Bagus Oktafian; Istiatin, I; Kustiyah, Eny (The National Conference on Management and Business (NCMAB) 2018, 2018-05)The purpose of this research is to know the influence of service quality which consist of Tangible, Reliability, Responsiveness, Assurance and Empathy to the satisfaction of data users at Library of Central Statistic ...