Persepsian Risiko Adopsi E-Banking

Abstract

The adoption of technology has become an inseparable part of the demands of technological development in the banking sector. On the one hand, e-banking provides convenience to customers, although on the other hand there is a risk threat that cannot be underestimated because it is related to the risk of loss, either due to human error or technical error. The purpose of this research is to find out the perceived risk of adoption of e-banking among customers conducted by surveys with case observation settings in Solo. The results of the research confirm that there are a number of risks that must be observed related to e-banking adoption so that banks and customers need to be careful in responding as an effort to increase trust and reduce risk, whether human error or technical error. Further research limitations and suggestions are elaborated to reduce risk threats from e-banking adoption.