Improving The Quality of Product Packaging Using The Six Sigma Method
Abstract
This study aims to identify the types of defects that occur in the powder packaging process at PT. Marimas Putera Kencana
as an effort to improve product quality. By doing this research, the benefits obtained include being able to know what
problems are causing disabilities and can overcome these disabilities from the suggestions given by researchers. Multi-line
machine is a packaging machine that is the object of research because in the packaging process using this machine there
are still many defective products produced. The method used in this study is Six Sigma with the DMAIC approach which
consists of Define, Measure, Analyze, Improve, Control stages. The results of data processing showed that the sigma level
value was 4.10, which means that the quality control process carried out by the company was running well. However, more
intense control is still needed to minimize the magnitude of the possibility of defects. Factors that cause leaking defects in
primary packaging Marimas powder include four factors, namely Human, Machine, Method and Material factors. Then
from the four factors given suggestions for improvement actions.