dc.identifier.citation | Arikunto, Suharsimi. 2002. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta. Arikunto, Suharsimi. 2006. Prosedur Penelitian Suatu Pendekatan Praktis. Jakarta: PT. Rineka Cipta Asri, Marwan. 2007. Marketing, Edisi 2. Yogyakarta : AMP YKPN. Basu Swastha & T. Hani Handoko. 2005. Manajemen Pemasaran: Analisa Perilaku Konsumen. Yogyakarta: BPFE Chung, Ed dan Fischer, Eillen (2006), It’s who you know: intracultural differences in ethic product consumption”. York University. North York, Ontorio, Canada. Febriana, Mita. 2007. “Analisis Pengaruh Retail Mix terhadap Keputusan Pembelian Konsumen Pada Pamela Swalayan Yogyakarta”. jurnal Amik Amikom Cipta Darma Surakarta, Vol. - , No. 2 : 87-103 Firmansyah, Herry. 2005. “Atribut-Atribut Swalayan Yang Mempengaruhi Konsumen Dalam Memilih PT. Hero Supermarket, tbk” http: //ejournal. gunadarma. ac. Id. Gujarati, Damodar. 2005. Basic Econometrics, International Student Edition. Singapore: Mc Graw Hill, Co. Hadi, Sutrisno. 2001. Analisis Regresi. Yogyakarta: Andi Offset Husein, Umar, 2003. Metode Riset : Aplikasinya dalam Pemasaran, Edisi 7, Jakarta : PT. Gramedia Pustaka Utama, Husein, Umar. 2002. Riset Pemasaran dan Prilaku Konsumen. Jakarta: Gramedia Kotler, Philip dan Gary Armstong. 2005. Principles of Marketing, Senenth edition. New Jersey : Prentice Hall, Kotler, Philip. 2006. Manajemen Pemasaran: Perspektif Asia”. Yogyakarta: Andi Offset Kotler, Philip. 2006. Prinsip-prinsip Pemasaran. Erlangga. Jakarta Levy, Michael dan Barton Weitz. 2005. Retailing Management, Second edition. Boston Ricard D. Irwin, Loudan, David L. dan Albert J. Della Bitta. 2005. Consumer Behavior : Concept and Application, Fourth edition. Singapore : McGrow Hill Book Co, Lovelock, C.H, 2003, Manajemen Pemasaran Jasa”, Jakarta: Indeks. Lucas, George H., Robert P. Bush, Larry G. Gresham. 2006. Retailing. Massachusetts : Houghton Mifflin Company, Lusch, Robert F., Patrick Dunne dan Myron Gable. 2006. Retail Management. Cincinnaty: South Western Publishing Co, Ma’ruf, Hendri, 2005. Pemasaran Ritel, Jakarta: PT. Gramedia Pustaka Utama, Mardalis, Ahmad. 2005. Meraih Loyalitas Pelanggan. Benefit. Jurnal Manajemen dan Bisnis. Vol. 9. No. 2. UMS. Surakarta Parasuraman, Andi. 2002. The Behavioral Consequences of Service Quality. Journal of Marketing. Volume 60. April 1996. Shellyana, Junaidi (2005), Pengaruh Kesadaran Lingkungan Pada Niat Beli Produk Hijau: Studi Perilaku Konsumen Berwawasan Lingkungan”. Yogyakarta: Fakultas Ekonomi. Singgih, Santoso & Fandy Tjiptono. 2005. Riset Pemasaran: Konsep dan Aplikasai dengan SPSS. Jakarta: Gramedia Sugiono, 2007, Metode Penelitian Bisnis. CV Alfabeta. Bandung. Sugiyono. 2001.Metode Penelitian Bisnis.Bandung: Alfabeta Sunadi,. 2000. “Faktor-faktor yang Mempengaruhi Keputusan Konsumen dalam Berbelanja di Pusat Perbelanjaan Pantai Perak Banda Aceh”, Jurnal Manajemen dan Bisnis, Vol. 02, No.01 : 15-31. Surakhmad, Winarno. 2004. Pengantar Penelitian Ilmiah. Bandung: Tarsito Tjiptono, C. dan Chandra, G, 2005, Service, Quality Satisfaction, Boyolali: Penerbit Andi. | en_US |
dc.description.abstract | The purpose of in this research is to analyze factors influencing customer in
choosing Mini Market as place of going shopping customer market in district of
Banjarsari Surakarta the year 2011.Population which will be checked is all public in
district of Banjasari Surakarta which is consumer market in area Kecamatan
Banjarsari Surakarta, while sample applied 100 publics. Data analytical method
applied in this research is factor analysis, multiple regression, t
test
, F
, and the of
determination. The conclusion obtained is (1) the conclusion of the factors analysis
shows that there were 15 indicators have influence in customer choosing to market (2)
there is 6 new variable that influencing the consumer in choosing market that is quality
of service, various and quality of product of minimarket, location and promo, and
perception about price, design market, and the attribute physical attribute, (3) variable
of quality of service and various and quality of product have influenced to customer
choose to minimarket, and (4) variable of service quality factor was factor that most
dominant to election of customer in choosing mini market at Banjarsari Surakarta.
test | en_US |