Browsing Terbitan Berkala Ilmiah (Journal) by Subject "quality of service"
Now showing items 1-3 of 3
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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA MATAHARI DEPARTEMENT STORE DI SOLO GRAND MALL
(2004-06)This research aims to analyze evidence physical factor (tangibles), reliability (reliability), responsiveness (responsiveness), assurance (assurance), and empathy (empathy) how far have association to with satisfaction ... -
FAKTOR-FAKTOR YANG MEMPENGARUHI MINAT BELI KONSUMEN PADA MINIMARKET
(lppmums, 2010-12)The purpose of in this research is to analyze factors influencing customer in choosing Mini Market as place of going shopping customer market in district of Banjarsari Surakarta the year 2011.Population which will be ... -
Kualitas Pelayanan Administrasi Akademik dan Resistensi Mahasiswa Program Studi Teknik Komputer Kontrol Politeknik Madiun
(Universitas Muhammadiyah Surakarta, 2014-06)The purposes of this study are: (1) to determine the characteristics of academic administrative (2) to know the description of academic and administrative services and the student resistances. The study is a descriptive ...