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Kualitas Pelayanan Administrasi Akademik dan Resistensi Mahasiswa Program Studi Teknik Komputer Kontrol Politeknik Madiun
(Universitas Muhammadiyah Surakarta, 2014-06)
The purposes of this study are: (1) to determine the characteristics of academic
administrative (2) to know the description of academic and administrative services and
the student resistances. The study is a descriptive ...