Browsing Proceedings by Subject "Satisfaction"
Now showing items 1-3 of 3
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Analisis Kualitas Pelayanan terhadap Kepuasan Pengguna Data pada Perpustakaan Badan Pusat Statistik Kota Surakarta
(The National Conference on Management and Business (NCMAB) 2018, 2018-05)The purpose of this research is to know the influence of service quality which consist of Tangible, Reliability, Responsiveness, Assurance and Empathy to the satisfaction of data users at Library of Central Statistic ... -
Pengujian Hubungan Kualitas Jasa, Perceived Value, dan Image Terhadap Kepuasan Konsumen Authorized Apple Store Bandung
(Universitas Muhammadiyah Surakarta, 2013-03-28)This research is conducted to test a customer satisfaction model at Authorized Apple Store Bandung. Retailing is one of the growing business sectors in Bandung. Authorized Apple Store as a gadget store can be classified ... -
Pengukuran Kepuasan dan Loyalitas Pasien Rumah Sakit Berbasis Customer Relationship Management
(Universitas Muhammadiyah Surakarta, 2016-05-28)This study aims to determine the effect of Customer Relationship Management ( people, process and technology ) to the satisfaction and loyalty of patients at Primary Clinic dr . Suherman Universitas Muhammadiyah Jember ...