Browsing Proceeding Call for Syariah Paper by Author "Qomariah, Nurul"
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Pengukuran Kepuasan dan Loyalitas Pasien Rumah Sakit Berbasis Customer Relationship Management
Qomariah, Nurul (Universitas Muhammadiyah Surakarta, 2016-05-28)This study aims to determine the effect of Customer Relationship Management ( people, process and technology ) to the satisfaction and loyalty of patients at Primary Clinic dr . Suherman Universitas Muhammadiyah Jember ...