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ANALISIS PERBEDAAN KEPUASAN PASIEN TERHADAP ASUHAN KEPERAWATAN ANTARA METODE FUNGSIONAL DAN ALOKASI PASIEN DI RUMAH SAKIT ISLAM SURAKARTA
(lppmums, 2009-06)
Patient satisfaction is one factor which has big role in hospital services. Nurses as one employees who work in
hospital must work more to establish its satisfaction especially in hospital . In Nursing application area, ...