Manajemen Konflik di SDN Cemara Dua No.13 Surakarta

Abstract

The aim of the research is to describe the research result treatment about conflict at SDN Cemara Dua No.13 Surakarta.The research approach used is classroom action research. The research subjects are teachers, clerks, school guards, and school committe. Data collection used are observation, in depth interview, and documentation. Technique data analysis used interactive analysis model. The research result showed that 1) There is indicator of conflict that develop at SDN Cemara Dua No.13 Surakarta, 2)The sources of conflict derived from value difference and the developed goal from each organization and undirected communication, 3) jThe kinds of conflict happend according to the group included functional and group conflict. From the view of conflict stages it can feel it. 4) Conflict management is done by mediator in decreasing towards the conflict actors and using accomodation method. 5) The conflict impact can increase the school job ethos eventhough there are many personal who has not supporting the school progressing.