Model Implementasi Knowledge Management pada Perusahaan PLN
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Date
2018-05Author
Wati, Merlin Dyah
Nurliana, Erdhisa Tysani
Fajrin, Fastin Yaniar
Rahmadini, Friska Heninda
Radianto, Denny Oktavina
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The study aims to know the application of Knowledge Management in PT. PLN.
Data collection research by conducting interviews to several stakeholders /
employees of PT. PLN has retired and is still active as a resource person. The first
research result, that PT. PLN uses FGD (Focus Group Discussion) or a term in the
company is CEO Note where it conducts two-way communication between director
and employee to improve company performance. Second, the result of the
implementation of CEO Note developed an idea to have a special portal for
knowledge sharing activities or knowledge of company PT. PLN namely Knowledge
Management System (KMS). Third, the factors that lead to implementation are
because companies want to change productivity and increase competitive advantage
among companies.