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ANALISIS PENGARUH JARAK TERHADAP TRANSMISI DAYA PADA WIRELESS CHARGER UNIVERSAL SMARTPHONE
(STIKES Muhammadiyah Pekajangan, 2016-08-27)
Wireless technology is the development of technology that is needed currently given the technological advances in electronic devices very rapidly. Every electronic devices certainly require electric power and cable as the ...
Memahami Praktik Perilaku Pro Lingkungan Berdasar pada Sikap, Norma, dan Perilaku Konsumen
(STIKES Muhammadiyah Pekajangan, 2016-08-27)
This study aims to investigate the differences in underlying psychological aspects regarding pro environmental behaviors between two distinct consumer groups: green product purchasers and green product non purchasers, it ...
Manfaat dan Konsekuensi Hubungan antara Customer Contact Employee dan Pelanggan dalam Membangun Loyalitas Konsumen di Bidang Jasa
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Gwinner, Kevin P., Gremler, Dwayne D., & Bitner, Mary Jo,(1998),”Relational Benefit in Services Industries: The Customer’s Perspective,” Journal of marketing Science, 26:101-114. Hair,J.F.Jr,Anderson,R.E.,Tatham,R.L.,&Blac k,W.C(1998),Multivariate Data Analysis, 5 th edition, Upper Sadle River, New Jersey,Prentice-Hall,Inc. Hallowel, Roger (1995), “The Relationship of Customer Satisfaction,Customer Loyalty and Profitability:an Empirical Study,”International Journal of Service Industry of Management,7:27-42. Hartline,Michael D& Ferrel,O.C.(1996),”The Management of Customer Contact Service Employess:An Empirical Investigation,”Journal of Marketing, 60:52-70. Hartline, Michael D, Maxham, James G.&Mckee, Daryl O.(2000),” Corridor of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees,”Journal of Marketing, 64:35-50. Hurley, Robert F.,(1998),” Customer Service Behavior in Retail Setting: A Study of the Effect of Service Provider Personality,”Journal of Marketing Science, 26: 115-127. Kahn, E.B.(1998),”Dynamic Relationship With Customer:High-Variety Strategies,” Journal of Academy of Marketing Science,60:45-53. Lovelock,Christoper H.,(1983),” Classifying Service to Gain Strategic Marketing Insight”, Journal of Marketing, 47:920. Lovelock,Christopher H,(1996),Service Marketing,3 rd Ed. London, Prenctice Hall. Lovelock Chreistoper H.(2002), Wright L.,Principles of Service Marketing and Management, 2 nd Ed, Pearson Education, Inc.,Upper Sadle,New Jersey. Morgan, Robert.M.&Hunt S.D.(1994),”Commitmen-Trust Theory of Relationship Marketing,” Journal of Marketing, 58:150-169. Olsen, Svein O.,(2002),” Comparative Evaluation and the Relationship Between Quality, Satisfaction, and Repurchase Loyalty,” Journal of Marketing Science,30:240-249. Peterson, Robert A.(1995),” Relationship Marketing and the Consumer,” Academy of Marketing Science, 23:278-281. Peterson, Robert A & Wilson W.R. (1992),”Measuring Customer Satisfaction:Fact and Artifact,”Academy of Marketing Science,20:6-71. Purwanto, B.M,”The Effect of Salesperson Stress Factor on the Job Perfomance,” Jurnal Ekonomi dan Bisnis Indonesia,Vol. 17,No. 2,pp. 150-169. Reicheld, Frederic F & Sasser, Earl W.,(1990),”Zero Defection:Quality Comes to Service,”Harvad Business Review, 68:105-111. Reynold, Kristy E. & Beatty, Sharon E.,(1999),”Customer Benefit and Company Consequences of CustomerSalesperson Relationship in Retailing,” Journal of Retailing, 75:11-32. Sharma,N.&Patterson,P.G.(1999),” The Impact of Communication Effectiveness and Service Quality on Relationship Commitement in Counsumer, Professional Service,” Journal of Service Marketing, 30:202216. Sheth, Jadgish N., & Parvatiyar, Atul,(1995),” Relationship Marketing Consumer Market: Antesedent and Consequences,”, Journal of Marketing Science,23:255-271. Swan, John E & Oliver. Richard P.,(1989) ,”Postpurchase Communication by Consumer,” Journal of Retailing,65:516-533. Zeithaml, V.A,Berry, l.L & Parasuraman, A.(1996),” The Behavioral Consequences of Service Quality,” Journal of Marketing, 60:31-46., 2016-08-27)
Building relationship with customer is increasingly viewed as a strategic necessity in recent service business. In this study the author’s attempt to determine if relational benefit delivered by customer contact employee ...
KEEFEKTIFAN MODEL PENINGKATAN KOMPETENSI PROFESIONAL GURU BIOLOGI PASCA SERTIFIKASI MELALUI FORUM MGMPBIOLOGI DI KARESIDENAN SURAKARTA
(STIKES Muhammadiyah Pekajangan, 2016-08-27)
The biological teachers at Surakarta who have passed from the 2014 certification amount to 332 people. Based on the 2014 competent test by the central development of Human Resources and Educational Quality Assurance Unit, ...
Kesesuaian Alat Ukur Triase Metodelabeling dan Australian Triage Scalemodifikasi di IGD RSI Pekajangan
(STIKES Muhammadiyah Pakijangan, 2016-08-27)
Triage is a system which function to select the patient based on the level of the emergency of medical
service thus all the patients are attended according to the priority. Triage system available in the
PKU Islamic ...
Relaksasi Otot Progresifsebagai Upaya Menurunkan Tingkat Depresi Lansia Di Posyandu Anggrek Desa Gandekan Wilayah Kerja Puskesmas Purwodiningratan Jebres Surakarta
(STIKES Muhammadiyah Pekajangan, 2016-08-27)
Background: Aging is process of decreasing the immune system at stimulation from inside and outside of body, elderly people often have decreasing of physic, psychological and social. Psichologic problem that often happen ...
Keterlibatan Pengadilan dalam Proses Penyelesaian Sengketa Perdata Melalui Arbitrase
(STIKES Muhammadiyah Pekajangan, 2016-08-27)
In this era, business disputes resolution need to be done in informal procedure and be put in motion quckly. Arbitration as one of dispute resolution institution has some excellencess, for instance secrecy dispute , a ...
Risk Assessment Pekerjaan Bongkar Muatdi Pelabuhan Nusantara Tanjung Emas Semarang
(STIKES Muhammadiyah Pakijangan, 2016-08-27)
Background:Risk assessment is the basis for successful safety and health management,and
the key to reducing work-related accidents and occupational diseases. Ifit is implemented well,
it can improve workplace safety and ...
Perbandingan Model Arima Dan Winter Pada Peramalan Data Saham Bank
(STIKES Muhammadiyah Pekajangan, 2016-08-27)
Peramalan harga saham adalah hal yang sangat penting bagi pelaku saham pasar utama untuk membuat keputusan serta transaksi. Salah satu sektor yang sangat berpengaruh pada harga saham indonesia (IHSG) adalah sektor perbankan. ...
Variasi Kecepatan Aliran Udara Pada Tungku Gasifikasi Limbah Biomassa Terhadap Nyala Efektif dan Temperatur Pembakaran
(2016-08-27)
Gasification is a process of energy conversion at thermo chemical process where is a solid
fuel changed into a fuel gas. The process it occur at a device that called gasifer. Gasification
process is done by limiting of ...