Volume 05 No. 1, Juni 2004
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Recent Submissions
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ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA MATAHARI DEPARTEMENT STORE DI SOLO GRAND MALL
(2004-06)This research aims to analyze evidence physical factor (tangibles), reliability (reliability), responsiveness (responsiveness), assurance (assurance), and empathy (empathy) how far have association to with satisfaction ... -
ANALISIS PENGARUH KOMUNIKASI ATASAN BAWAHAN DAN MOTIVASI TERHADAP KINERJA DI PT BANK PEMBANGUNAN DAERAH JAWA TENGAH CABANG SURAKARTA
(2004-06)The thesis was purposed to know the effects of communication and motivation fac on performance in PT BPD Central Java of Surakarta branch and what is the dominant faktor affecting employee’s performance. The result of ... -
PENGARUH KEPUASAN KERJA PEGAWAI TERHADAP PELAYANAN SOSIAL PANTI ASUHAN ANAK SE EKS KARESIDENAN SURAKARTA
(2004-06)This thesis is aimed to know the influence of factors of work satisfaction toward social service of orphanage in entire Surakarta residency. The factors of employee work satisfaction is measured based on the work they ... -
ANALISIS KEPUASAN PESERTA JAMSOSTEK PADA KANTOR CABANG PT JAMSOSTEK (PERSERO) SEMARANG
(2004-06)This research aims to find the empirical evidence and to know the affection of the services factors, benefit, and maintenance on the satisfaction of the Jamsostek participant in using the Jamsostek services at PT ... -
PENGARUH ATRIBUT PRODUK DAN MINAT KONSUMEN TERHADAP LOYALITAS KONSUMEN (Studi Kasus pada Produk AJB Bumiputera 1912)
(2004-06)This research investigates the effect of product attributes and customer interest to customer loyalties of Bumiputera 1912 life insurance (AJB Bumiputera 1912). The product attributes consist of core benefit, basic ... -
ANALISIS HUBUNGAN STRUKTUR MODAL DENGAN ECONOMIC VALUE ADDED (EVA) GUNA MENILAI KINERJA PERBANKAN (Studi Kasus Saham Lima Bank Terbesar Berdasarkan Aset dan Modal di BEJ tahun 2003–2004)
(2004-06)Economic Value Added (EVA) is a new approaches to asses the performance of relatively new companies by focusing objectively on the shareholder’s expectation. The implementation of the EVA concept in companies would ...
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